Retail Ready

Our program will focus on giving participants industry relevant full or part-qualification training to help prepare for employment. The training targets specific requirements and skills sets that we know are highly desirable within the retail industry. Participants will gain insight and opportunity for a successful career in retail.

Currently, programs run in Queensland and New South Wales. Queensland participants will receive a Certificate II in Retail Services on completion of the course.

The program includes work experience and placement opportunities.

For more information on our next sessions, call 03 9005 8544.

Retail Ready Full-Qualification
Unit Outline

SIRXWHS101 Apply Safe Work Practices
SIRXIND102 Plan a career in the retail industry
SIRXMER202 Plan, create and maintain displays
SIRXIND101 Work Effectively in a Customer Service Environment
SIRXCOM101 Communicate in the workplace to support team and Customer Outcomes
SIRXCCS201 Apply Point-of-Sale Handling Procedures
SIRXCCS202 Interact with Customers
SIRXCLM101 Organise and Maintain Work Areas
SIRXFIN201 Balance Point-of-Sale Terminal
SIRXICT001A Operate Retail Technology
SIRXINV001A Perform Stock Control
SIRXRSK201 Minimise Loss
SIRXSLS002A Advice on Products and Services
SIRXSLS201 Sell Products and Services

Retail Ready Part-Qualification
Unit Outline

SIRXWHS101 Apply Safe Work Practices
SIRXIND101 Work Effectively in a Customer Service Environment
SIRXSLS201 Sell Products and Services
SIRXCOM101 Communicate in the workplace to support team and Customer Outcomes
SIRXCCS202 Interact with Customers
SIRXSLS303 Build Relationships with Customers