BSB50120 – Diploma of Business

The revised Diploma of Business combines several previous qualifications such as general Business, Customer Engagement and Administration into one qualification where parts can be used to build the most appropriate qualification. A Diploma of Business can be delivered as a general qualification or with a specialisation. We are currently able to deliver general Business, Business (Leadership), Business (Operations) and Business (Organisational Development) streams.

Individuals undertaking the course might be working in or towards a frontline management role. They likely already have substantial practical experience in one or more settings

Delivery underpins our philosophy that work is the learning and learning is the work. We deliver a combination of formal training sessions and mentoring. We utilise a mix of on-the-job observation and questioning, and workplace-based projects throughout our assessment tasks.

Participants are encouraged to challenge their existing knowledge and extend their boundaries whilst they expand their skill base.

To successfully attain the BSB50120 Diploma of Business, students are required to complete a total of twelve (12) units of competency, comprising of either:
Diploma of Business
– 5 core units
– 2 Group A Electives
– 5 Electives* from Groups+ A B C D E

(Leadership)
– 5 core units
– 2 Group A Electives
– 4 Group B Electives
– 1 Elective* from Groups+ A B C D E

(Organisational Development)
– 5 core units
– 2 Group A Electives
– 4 Group D Electives
– 1 Elective* from Groups+ A B C D E

(Operations)
– 5 core units
– 6 Group A Electives
– 1 Elective* from Groups+ A B C D E

*General Business courses may contain up to 2 imported electives from another Certificate IV, Diploma or Advanced Diploma course where it is relevant to job role and that FTS is able to deliver on. Specialisation courses provide for a single imported unit.

+FTS is able to offer a selection of units from these Groups, but not all units will be available and so these Specialisations are not offered. FTS cannot offer any units from Groups G or I and very limited selections from F and H at time of the production of this marketing material. All selections are subject to assessor and training/assessment resource availability.

The Diploma of Business has a broad range of units to select from. The below list doesn’t cover all possibilities, but is instead a range of units that we believe give the best outcomes in the widest range of cases.

If there is something you’re wanting to include in the course that isn’t listed, please reach out via the contact details below or using the form on our website and we’ll see how we can make that work. Please note that not all of our trainers can deliver all units and for some units choice of delivery method may be limited to online/ correspondence as a result.

Core Units
BSBCRT511  Develop critical thinking in others
BSBFIN501  Manage budgets and financial plans
BSBOPS501  Manage business resources
BSBSUS511  Develop workplace policies and procedures for sustainability
BSBXCM501  Lead communication in the workplace

Group A: Business Operations
BSBHRM525  Manage recruitment and onboarding
BSBOPS502  Manage business operational plans
BSBOPS504  Manage business risk
BSBPMG430  Undertake project work
BSBPMG530  Manage project scope
BSBTWK503  Manage meetings

Group B: Leadership
BSBLDR521  Lead the development of diverse workforces
BSBLDR522  Manage people performance
BSBLDR523  Lead and manage effective workplace relationships
BSBPEF501  Manage personal and professional development
BSBTWK501  Lead diversity and inclusion
BSBTWK502  Manage team effectiveness

Group D: Compliance
BSBWHS521  Ensure a safe workplace for a work area

Group C: Organisational Development
BSBCRT412  Articulate, present and debate ideas
BSBPEF401  Manage personal health and wellbeing
BSBPEF502  Develop and use emotional intelligence
BSBSTR501  Establish innovative work environments
BSBSTR502  Facilitate continuous improvement
BSBSUS411  Implement and monitor environmentally sustainable work practices
BSBSUS412  Develop and implement workplace sustainability plans
BSBSUS413  Evaluate and report on workplace sustainability

Group E: Business Development
BSBOPS404  Implement customer service strategies
BSBOPS505  Manage organisational customer service
BSBTWK401  Build and maintain business relationships