About Us

Flexible Training Solutions (FTS) is a nationally registered, ISO 9001 quality-assured RTO, established in 1999. We provide mostly work-based training to a wide range of companies, from some of the largest in Australia, to some of the smallest. We’ve built an outstanding reputation as a training organisation by tailoring training programs to each client’s specific needs, and by fostering a training culture inside the businesses that we deal with.

FTS specialises in the Transport and Logistics, Business and Wholesale industries. We have been involved in the two most recent reviews of the Transport and Logistics training package, and have been recognised in a Federal Government audit as a leading provider to the Transport industry.

A PDF of qualifications on our Scope can be found below, or for more detailed information visit our RTO page on training.gov.au

FTS Scope – 2017 (Updated February 2017)

The FTS Methodology

Training

Flexible Training Solutions customises training and assessment to meet your organisation’s specific needs. We work in conjunction with your team to develop a training program that covers the content your employees need, incorporates your current procedures and has minimal impact on operations. We also customise training materials to match your procedures, equipment and practices. Both FTS and our clients have found that this is a very effective way to incorporate training into a workplace.

Assessment

FTS assessments are usually task-based instead of unit-based, allowing progress and ability to be measured against the job rather than a test. This allows the training and assessment to be completely integrated with the trainee’s work, and ensures that all trainees gain their skills and knowledge in a practical environment that they can apply to the job. Our assessment tools are mapped to the training package, which allows certification of the skills and knowledge and the issue of a nationally recognised Statement of Attainment for the units achieved and the qualification.

Consultation

We’ve always found that training yields the best results for all parties when the employer gets involved in the planning process. This is why we prefer to work following a cyclical model.

Delivery Solution

Consult

We start by consulting with management, engaging them in planning the program.

Observe

We then observe the way the department operates.

Customise

We then customise our methods and materials to best match what we’ve seen and heard.

Restart

We then consult again, and continue around the cycle until we have a training program that really fits.

Quality

Here you can access information on FTS’ AQTF Quality indicators, government-subsidised course fees, and Employer and Learner Satisfaction survey results.

FTS Quality Statement

Enrolments and completions by Qualification

Registering Body Report

Student Complaints Procedure

AQIS Report 2014

FTS AQTF 2007 Audit Report

FTS AQTF Industry-specific Audit Report 2004